Official Documents

Privacy Policy 88fortune – Your Personal Data Protection

Your privacy is our priority. This document clearly explains how 88fortune collects, uses, stores, and protects your personal data — with no confusing language.

Updated: January 2026
256-bit SSL
Malay
Version 2.5

Our Privacy Commitment: 88fortune does not sell, rent, or share your personal data with any third party for marketing purposes without your consent. All information you provide is used solely to improve your experience on our platform.

01

Introduction and Scope of This Privacy Policy

Welcome to the 88fortune Privacy Policy page. We understand that your trust is our most valuable asset, and we take our responsibility to protect your personal information very seriously. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and disclosure of personal data you provide to us when using the 88fortune platform.

This policy applies to all services offered by 88fortune, including our official website, mobile app, live chat, and any other relevant communication channels. By registering or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy.

We operate in accordance with internationally recognised data protection principles, including data minimisation, clear purpose, and strict limits on use. If you have any questions about this Policy, our support team is available to assist you via the platform's live chat 24 hours a day.

02

Types of Personal Data We Collect

88fortune only collects data necessary to provide you with a secure, compliant, and high-quality service. The data we collect falls into several key categories:

Account Registration Data:

  • Your full name as it appears on your official identification document.
  • National Identity Card (MyKad) or passport number for identity verification (KYC) purposes.
  • Active email address and Malaysia mobile number.
  • Date of birth to confirm you meet the minimum age requirement of 18 years.
  • Your username and password as set by you (stored in an unreadable hashed format).

Financial and Transaction Data:

  • Bank account or digital wallet details used for deposits and withdrawals.
  • Historical records of deposit transactions, withdrawals, and in-platform gaming activity.
  • Payment method details such as DuitNow, FPX, Touch 'n Go, or GrabPay.

Technical and Usage Data:

  • IP address, device type, operating system, and browser version used.
  • Session log data including login time, session duration, and pages visited.
  • General geolocation data (country and city) for security and compliance purposes.
Data Category Example Information Primary Purposes Retention Period
Personal Identity Name, IC, date of birth KYC Verification 7 years
Contact Information Email, phone number Communication & Support 5 years
Financial Data Bank account details, transaction records Payment processing 7 years
Technical Data IP, device, session logs Security & fraud detection 2 years
Game Data Betting records, wins Game integrity & audit 5 years
03

How We Use Your Data

Every piece of information we collect has a specific and clearly defined purpose. We do not use your data for any purpose unrelated to the services you use. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and maintaining your account to keep it secure and fully functional.
  • Transaction Processing: Processing deposits, withdrawals, and winnings payments promptly and accurately to your registered account.
  • Identity Verification (KYC): Verifying that you meet the minimum age requirement and confirming your identity to comply with legal and regulatory obligations.
  • Platform Security: Detecting and preventing fraudulent activity, money laundering, account hacking, and system abuse.
  • Customer Support: Providing effective and personalized assistance when you contact our support team.
  • Service Communications: Sending important notifications such as transaction confirmations, security updates, and policy changes.
  • Platform Enhancement: Analyzing usage patterns in aggregate (without identifying individuals) to improve the overall user experience.
  • Promotions (with consent): Sending relevant offers and promotions if you have agreed to receive marketing communications from us.

We never use your data to make automated decisions that negatively affect you without human involvement in the review process. Every significant decision, such as account suspension or withdrawal rejection, undergoes manual review by our team.

04

Information Sharing and Disclosure

88fortune does not sell your personal data to any third party. However, there are limited situations where we need to share your information with certain parties for legitimate operational purposes:

  • Payment Service Providers: Required transaction details are shared with payment providers such as partner banks, DuitNow, and card processors to complete your transactions.
  • Game Software Providers: Minimum required game data is shared with licensed game software providers to ensure game integrity and functionality.
  • Identity Verification Company: KYC data is shared with licensed identity verification providers for anti-money laundering (AML) compliance purposes.
  • Legal Authorities: We will disclose required information to authorities when mandated by law, court order, or a valid official investigation.
  • Business Transfers: In the event of a company merger or acquisition, user data may be transferred as part of the company's assets, subject to equivalent privacy protections.

All third parties we work with are required to sign strict data protection agreements. They are only permitted to process your data according to our instructions and may not use it for their own purposes.

05

Your Data Security and Protection

Protecting your data is our highest priority. 88fortune continuously invests in cutting-edge security infrastructure to keep your information safe from cyber threats, data breaches, and unauthorized access.

The technical security measures we implement include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected with high-grade SSL/TLS encryption, making it unreadable to any unauthorized parties.
  • Hashed Password Storage: Your password is never stored in plain text. We use a strong cryptographic hashing algorithm (bcrypt), meaning even we cannot read your password.
  • Two-Factor Authentication (2FA): An additional security layer is available for all accounts to prevent unauthorized login even if your password is compromised.
  • 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any threats or suspicious activity in real time.
  • Regular Security Audits: Our platform undergoes regular penetration testing and independent security audits conducted by certified third-party cybersecurity firms.
  • Data Segregation: Sensitive data is stored in isolated environments with strict access controls — only authorised personnel may access it.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of any security incident involving your data, we will notify you within the timeframe set out under our incident response procedures.

06

Cookies, Tracking, and Similar Technologies

88fortune uses cookies and similar tracking technologies to enhance your browsing experience, maintain session security, and understand how players interact with our platform. The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Helping us understand how players use the platform — which pages are visited most, response times, and any technical errors. This data is used in aggregate and does not identify individuals.
  • Preference Cookies: Saving your personal settings such as preferred language, time zone, and display preferences so your experience stays consistent every time you use the platform.
  • Analytics Cookies: We use privacy-compliant third-party analytics tools to measure and improve platform effectiveness. This data is not shared for advertising purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and your experience on our platform. Refer to your browser's help documentation for guidance on managing cookies.

07

Your Rights Regarding Personal Data

As a 88fortune player, you have certain rights regarding your personal data, and we take them seriously. Here are your rights and how to exercise them:

Right of Access
You have the right to request a copy of all personal data we hold about you at any time.
Right to Rectification
If your data is inaccurate or out of date, you may request that we correct or update it.
Right to Erasure
You may request deletion of your data under certain circumstances, subject to legal record-keeping obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, without penalty.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another platform where applicable.
Right to Restriction of Processing
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, contact our support team via live chat or email at the address provided. We will process your request within the timeframe stipulated by applicable legal requirements.

08

Data Retention Period

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymised.

Generally, financial and transaction records are retained for seven (7) years in accordance with applicable anti-money laundering and tax regulations. Active account data is kept for the duration your account remains active, plus a retention period following account closure. Technical data such as access logs is typically retained for two (2) years for security and fraud detection purposes.

Once the retention period ends, your data will be permanently deleted from all our systems and backups in accordance with secure and thorough data disposal procedures.

09

Third-Party Links and External Platforms

The 88fortune platform may contain links to third-party websites or services such as licensed game software providers. This Privacy Policy applies solely to the 88fortune platform and does not cover the privacy practices of any third party.

We recommend reading the privacy policy of every website you visit. 88fortune is not responsible for the privacy practices or content of third-party websites, even if accessed through links within our platform. Contact our support team if you have any concerns regarding this matter.

10

Policy Amendments and How to Contact Us

88fortune reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any material amendments via in-platform notifications or your registered email before the changes take effect.

The "Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the 88fortune platform after any revision is published constitutes your acceptance of the updated Policy.

If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Privacy Officer via the platform's live chat or the support email listed at the bottom of this page. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.

Contact Our Privacy Team: For any enquiries regarding this Privacy Policy or to exercise your rights, contact us via live chat within the 88fortune platform. Our team is available 24 hours a day, 7 days a week.

Why Your Data Is Safe with 88fortune

Six layers of protection ensuring your privacy and the security of your information at all times

Military-Grade Encryption

All data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide, not just ordinary websites.

Secure KYC Identity Verification

Our KYC process uses a verification system integrated with licensed identity providers. Your documents are processed in an isolated environment and deleted after successful verification.

Zero Data Sold

Our commitment is absolute — your personal data has never been and will never be sold to advertisers, data brokers, or any third party for marketing purposes. Full stop. No exceptions.

Account Controls at Your Fingertips

Through the 88fortune mobile app, you can manage your privacy settings, enable 2FA, review your account activity log, and submit your own data requests at any time with ease.

Independent Security Audit

Our systems and privacy practices undergo comprehensive audits by certified independent cybersecurity firms on a regular basis. These audit reports ensure we consistently meet the highest industry standards.

Instant Activity Notifications

Every new login, password change, or transaction triggers an immediate notification to your registered email and phone number — keeping you informed of any account activity at all times.

Your Privacy Is Protected — Start with Confidence

You now understand how 88fortune protects your personal data. Register an account today and enjoy a safe, fair online wagering experience packed with exciting promotions — join over 500,000 Malaysian players who already trust us.

Encryption
256-bit SSL
Policy Version
v2.5 – 2026
Data Sold
Never
Bahasa Melayu